Preparing for challenging discussions

 

By Joan Gunn Broadfield

 

There was a time when polite people assumed one would never discuss politics or religion in public.  These were considered off limits because they might bring up dissension or emotion:  one could not assume the conversation would be easily conducted in civility.  Our norms for civility, perhaps, have gotten more relaxed -  assumptions today about what one can discuss in public have changed.  And, too, with Friends, few areas are off limits.  It is a given that a group looking at Quaker faith and witness will discover areas of divergent experiences and beliefs.   

 

Presumably, you are reading this because the group has decided to engage in a discussion in which differences expressed can cause anger or pain –  such as addressing diverse experiences or concerns like gay/lesbian marriage, racism within the Religious Society of Friends or spiritual/religious language.  Success is helped by recognizing the importance of the key ingredients to any conversation – which become even more important when the issue may touch strong emotions :

ü      openness to hearing comments that may challenge your beliefs and experiences

ü      commitment to listening deeply

ü      holding the group in the Light, in a spirit of worship

ü      agreeing that the subject offers a spiritually enriching opportunity

 

When the group has decided to take on such a topic, can you assume that participants are willing to risk personal exposure and perhaps pain in their discussion?  When the group has this understanding and moves forward, such experiences can offer richness,  transformation and growth.  Preparing for this can include reviewing the article Ways to Structure Discussion and thinking about the four ‘ingredients’ mentioned, and consider the following.

 

By paying attention to the progress of the discussion, a facilitator can decide to interrupt a discussion, refocus it, or in other ways redirect people – but do not act hastily.   As the discussion unfolds, pay attention to the group and how it is functioning.  

o        How are participants engaging with each other? 

o        Are a variety of points being made  or  is any one person, or point, dominating?

o        Is new ground being broken, or are points being repeated?

o        Are participants responding to ideas or doing personal battle with each other?

o        How are challenging statements being addressed?

o        Is someone’s experience being discredited?

o        Is there an aspect of ‘insiders/outsiders’ in the discussion?

o        Is one person being heavily relied  upon to be an ‘expert’ on ‘their people’ or their position?

 

If you begin to feel that there is an unevenness in who is contributing to the conversation or what is being said, checking with  the group can be helpful.  A simple question ‘How is it going?’ is better than asking if people feel safe.  Or asking about the area that others have not mentioned (‘What do you think about …?’).   If you think the subject is wandering but participants are engaged, checking in with the group – reminding them of the time and asking if this discussion is continuing to be helpful – may be all you need to do.

 

However, if you have a sense of unspoken discomfort, of someone feeling unable to speak, if there is repetition or there are polarized views that seem stuck, if the progress of the discussion seems unrelated to the original intent of the discussion,  you may wish to call for a break, check in with individuals and reconvene with a different format or focus of the discussion.

 

You may want to note the following circumstances which can lend emotional energy to the conversation.  Any one of  these examples might feel like a time to intervene with a question, observation, or suggestion,  or to call a break, depending on your sense of the group.  Anytime you feel that one person is being put in the center of attention by the group, or has not contributed to much of the conversation,  you may want to ‘check in’ to see how it’s going  during a break. 

 

ü      Someone  may speak as if  particular qualities are authentically Quaker, and therefore imply that other qualities are nonQuaker. When someone refers to the religious society as being 'white',  or as being ‘Christian’, those who are not can feel discounted.  It’s helpful to remember that while as a faith tradition we carry ‘imprints’ of our Anglo-Saxon, Christian beginnings, we are diverse today in race and in theology.   

 

ü      Someone with no experience of having limited mobility, or of being gay, or of a race other than white  may voice disbelief, or may contradict the information shared; or may give advice to those who do have that experience.  Even if the intent is not meant to harm, it can feel disrespectful. 

 

ü      A related problem concerns a tendency to rely on someone  with a different experience to be the resource person for that group about that experience. An African American participant may be asked to  share experiences beyond the sharing everyone is asked to do.  This may be a time for the facilitator to intervene, asking if this is a question the person wants to answer, then perhaps redirecting the conversation.   It would be good to check in at a break with the one asked,  in order to check assumptions.  

 

ü      On the other hand if there is a voice that has not been heard, you also want to allow space. It may be that a person with a minority view or experience has not felt an openness to sharing.  Invite space:   “Let’s have some silence; I’d like those who have been speaking to wait.  Let’s see if anyone who has been silent has anything to add.”   This does not single out anyone who has not spoken, and allows the conversation to continue. 

 

It can help a group’s confidence to safely explore a sensitive topic if they  first discuss guidelines for such conversations.  Such a discussion – even setting up a specific list – can help the participants remember that they have responsibility for the progress of the conversations.  It is useful to ask the group what will be helpful, and then fill in with some of the following if they do not appear from the group:

ü      Speak from personal experience: specifically, don’t speak on behalf of another person

ü      Avoid generalities or abstractions – which can seem to speak for a Higher Authority

ü      Speak in turn;  allow all to contribute

ü      Refrain from interrupting when someone is making a point

ü      Refrain from giving advice

ü      Refrain from analyzing other people’s experiences

 

A last word…

As human beings, we function on emotional, intellectual and spiritual levels.  Each of these may act as a lens through which one functions – so that one person may understand more from emotional understanding, or from intellectual understanding.  We are all different in more than the ways we appear.  Remember that personal injury to feelings may come unexpectedly to anyone, even unrelated to the subjects being discussed.

 

It is good to expect  no difficulty in a subject for discussion; even so, you may  find that the issue has more of a charge than expected.  Sensitivity to feelings on the part of the facilitator can help; forgiving spirits on all sides can also help.   Modeling a sense of ‘nonanxiousness’,  being tender in any conversation-particularly when there are strong emotions- will help the group.  

 

Remember the blessing of worship.   Too often in the awkwardness of frank discussion words are said which do not help.  When the group reflects a tension,  it may be best to  follow up  with space: letting worship settle can allow for  balance to emerge – sometimes a deeper exploration of the difficulty, sometimes the comfort all may seek.   

 

Joan Broadfield (with gratitude to Chel Avery for helpful feedback)